Official support

Contact

Use the official support details and form for product, order and after-sales questions.

Official contact channels

Hours Monday-Friday, 6am-3pm PST
Address Aosom LLC, 27150 SW Kinsman Rd., Wilsonville, OR 97070

Send us a message

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Frequently asked questions

Quick answers based on current official Aosom.com support pages.

Open FAQ page
Is HOMCOM available online?+

Yes. This site gathers the key HOMCOM brand links and directs purchases to official Aosom pages.

How can I track my order?+

Use the official Aosom tracking page with your order or tracking number.

Can I return a product?+

Yes. The returns page explains the usual steps and links to the official process when needed.

Where can I find product support?+

Use the contact and FAQ pages on this site to reach the official support route for product, order and after-sales questions.